This course is designed to help you build effective communication skills.
This bundle comprises a number of courses to help you achieve the following goals:
-Know and use the three components of effective business communication
-Be able to separate the readers’ needs from the writer’s needs
-Identify ineffective writing styles
-Use the reporting process when creating written communications
-Know how to select and use the best writing model for presenting your thoughts and ideas
-Be able to write an effective opening paragraph
-Write an effective middle and closing paragraph
-Be able to write a concise and effective forecasting subject line
-Know how to use the writing model required for about 80% of your writing
-Use the writing model required for long documents, such as reports and manuals
-Know how to use an effective writing style and tone
-Assess the quality of your emails